In case of emergency, immediately dial 911
For urgent medical matters, call your physician’s office.
If you need to communicate with your provider for a routine matter or for any purpose that is not an emergency, you can send him or her a secure message directly from PortalConnect, as long as you have a plan that includes secure messaging.
You can also schedule an appointment with your provider.
To send a message to your provider:
- Go to the Messages section and click the Compose Message link.
- In the To field, type the first letters of your provider’s name and select him/her in the menu that appears. Enter your Subject and Message. You can also append a document to your message by clicking Add Attachment.
- Click Send to transmit the message to your provider.
Posted in: Communication