How do I cancel an appointment?

If you need to cancel an appointment:

  1. Go to the Appointments menu.
  2. Go to the appointment you want to cancel and click Cancel Visit.
  3. A cancellation confirmation message appears. Click Yes.

Your appointment is now cancelled. Please note that there may be a cancellation fee based on the plan you are subscribed to. If so, a message will appear and you will have the choice between going forward with the cancellation or keeping the visit in your schedule.

Posted in: Appointments