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Support

Support

Helping you connect with a doctor online

PortalConnect Virtual Care

Take charge of your health through the PortalConnect Virtual Care platform! PortalConnect is for anyone looking to speak to a doctor online, whether you have a primary care doctor or not!

Virtual Care in Action

Watch the video to see how you can easily speak to your doctor whenever you need to, wherever you are.

PortalConnect provides you:

  • 24/7 access to your online medical record
  • A platform to communicate with your personal online doctor
  • Access to your prescriptions online
  • Various virtual appointment options (phone, chat or video visits)
  • Access to shared information from your visits
  • The ability to securely share your medical information with your care team

How it works

Whatever life may throw at you, the PortalConnect platform is here to help you quickly and easily book an appointment with your online doctor.

It only takes a couple of minutes to set up your patient portal account!

Your PortalConnect Account

Matching

You will match with a board-certified doctor based on the sign-up questionnaire you will fill out.

You can then book a virtual appointment with your doctor and meet with them whenever you need to.

Plans

Choose from PortalConnect’s Individual or Family plan.

You can register up to six members for the family plan, all for the same low monthly price!

Sharing

Through your PortalConnect account, you can view all your health information in one place!

You can even securely share your visit notes or medical record with your current care team if needed.

Speaking to a Doctor Online

Through PortalConnect’s partnership with Backline, you will be able to choose from three means of booking a virtual appointment with the doctor you match with:

  • Phone
  • Instant message (chat)
  • Video visit

All you need is a computer or phone!

Your PortalConnect patient portal account will also provide you with any notes your doctor may take during a visit, your prescriptions and a summary of your personal care record.

Quality Care